Cookies we use
| Cookie | What it does | How long |
|---|---|---|
exch_session | Keeps you signed in. | Until you sign out, or it expires |
ebm_lang | Remembers the language you chose. | 1 year |
exch_bikes, exch_pc | Remember the bike and postcode you set, so parts and listings fit you. | Up to a year |
These are “strictly necessary” or preference cookies. They are set by EbikeMate only, and are not shared with advertisers.
Things stored on your device
Your browser may also keep small items such as recently viewed e-bikes and saved comparisons. They stay on your device and you can clear them at any time in your browser settings.
Payments
If you pay for a featured listing or a shop plan, you are taken to Stripe’s secure checkout, which sets its own cookies to prevent fraud. See Stripe’s privacy policy for details.
Questions
Read our Privacy Policy or contact us.
Last updated 9 October 2026.