EbikeMate Safety Centre
Practical, plain-English help to protect your e-bike, buy and sell safely, and know the rules in your state.
My e-bike was stolenWhat to do, step by step
Check an e-bikeBefore you hand over money
Register my e-bikeFree Bike Passport
- E-bike laws by stateWhat makes an e-bike legal in Australia in 2026: the 250 W and 25 km/h rules, EN 15194 labels, Queensland’s new laws from 1 July 2026, and what is changing in NSW.
- Battery health explainedWhat an e-bike battery’s state of health means, how to check it, what is good, and how to make a battery last — plus lithium battery safety.
- Find your serial numberWhere e-bike frame serial numbers are stamped, how to read them, and why you should photograph yours today — plus the battery and motor serials worth recording too.
- If your e-bike is stolenWhat to do in the first hours after your e-bike is stolen in Australia: report it to police, flag it on EbikeMate, watch the marketplaces, and tell your insurer.
- Avoid e-bike scamsThe common e-bike buying and selling scams in Australia — fake payment screenshots, deposit scams, too-good-to-be-true prices and stolen bikes — and how to avoid them.
- Transfer ownershipHow the EbikeMate Bike Passport transfer works when you sell an e-bike: inviting the buyer, what they receive, what stays private, and the ownership certificate.
- Protect your e-bikePractical ways to protect an e-bike from theft in Australia: locks, where to park, the battery, home storage, records and registration.
More guides
All guides →- Used e-bike checklistHow to check a second-hand e-bike before you pay: serial number, battery health, test ride, brakes, chain, compliance label and paperwork.
- Sell your e-bike fastPrice it right, take the photos buyers want, show the battery health and register the serial — a simple guide to selling a used e-bike in Australia.
- Choosing an e-bikeCommuter, folding, cargo, step-through, e-MTB or fat tyre — which kind of e-bike suits how you ride, and what to look for in each.
In an emergency call 000. To report a theft that has already happened, call the Police Assistance Line on 131 444 or use your state police’s online form.