Battery & charger safety check

Safe charging

• Charge in an open area like a garage or shed, away from exits — not in bedrooms or living areas.
• Charge on a hard surface that can’t burn, like concrete or tiles, with nothing flammable around it.
• Don’t charge while you’re asleep or away from home, and unplug once it’s full.
• Have a working smoke or heat alarm where you charge and store it.
• Only use the charger that came with the battery, or the maker’s approved replacement.
• Never charge a battery that is swollen, leaking, damaged, overheated or has been in water.

From Fire and Rescue NSW guidance.

Replacing a battery

• Buy from the bike or motor maker, or an authorised dealer, so the voltage, connector and battery management system match.
• Avoid unbranded or uncertified packs and “universal” chargers.
• Have a shop fit and test it, and record the new battery’s serial in your Bike Passport.
• Rough planning figure: a brand-name replacement often costs around $1.50–$2.50 per Wh fitted (so $750–$1,250 for 500 Wh). Get a real quote.

Find a shop

Recalls

Search the national recalls list for your battery, charger and bike. Our own Recall Centre is coming: owners of registered bikes will be told automatically.

• Product Safety Australia — recalls

Recycling an old battery

Undamaged e-bike batteries can go to a B-cycle drop-off point (5 kg limit; call ahead if over 1 kg). Damaged batteries must not go to drop-off points or any bin — ask your council.

• B-cycle — find a battery drop-off point
• B-cycle — what you can drop off (including e-bike batteries)
• Service NSW — find a household battery recycling location