For police, insurers, councils and fleets
Secure, logged access to the EbikeMate Registry for organisations that recover, insure, manage or buy e-bikes in Australia.
Police
Verified officers, by arrangement with their service.
- Look up a serial and see the registered owner, to return a recovered bike
- Search active theft reports by suburb, date, make and colour
- See where stolen serials turn up — shop checks and listing attempts
- Record a recovery with your reference — the owner is told straight away
Insurers
Check a theft claim against the register.
- Is the bike registered, and is it reported stolen?
- How long has the current owner had it, and is proof of purchase on file?
- Does the claimant match the registered owner — without seeing who the owner is
Councils, campuses and dealers
For abandoned, impounded or traded-in bikes.
- Check a serial’s registration and theft status
- Message the owner where to collect their bike — privately
- Stolen bikes are flagged to our team automatically
Fleets
Rental companies, delivery fleets and workplace schemes.
- A Bike Passport for every bike, with your own unit numbers
- Battery health, services and status for the whole fleet
- Report a missing bike in one tap; export to CSV
Privacy comes first
Partners see only what their role needs. Only verified police partners see an owner’s contact details, and every lookup is recorded with the person, the reason and the reference — EbikeMate reviews these logs. EbikeMate is an independent, privately owned Australian platform; access is by agreement, not a government system.
Ask for access
Tell us your organisation and what you need. We verify every partner before access is switched on.