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Santa Cruz Heckler 9 — 720 Wh battery

Battery recall · Santa Cruz

Santa Cruz Heckler 9 — 720 Wh battery

The risk: The battery may short-circuit and catch fire, risking burns and property damage.

What to do: Stop using the e-bike, disconnect the battery from the bike and charger, check whether your battery is affected using Santa Cruz’s instructions, and register for a replacement. Keep the downtube cover. Don’t put the battery in household waste.

Contact: Santa Cruz Bicycles — 08 7095 0357 (option 2), quality.assurance@santacruzbicycles.com

Official notice — Product Safety Australia · PRA 2025/20511 · checked 10 Oct 2026

If your bike may be affected, stop using it as the notice says and contact the supplier. Unsure about a battery? Battery & charger safety check.

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